Compassionate support for residents and their families.
The end-of-life journey is deeply personal. We're proud to walk alongside residents and their families through it — with warmth, close clinical care, and a safe and comfortable place to be together.
Care, presence, and a life remembered.
We believe palliative care isn't only about the clinical needs of this stage of life. It's also an opportunity to pause, reflect, and celebrate the story that shaped a person.
A safe, comfortable place
We're committed to providing palliative care in an environment where residents and their families feel held and supported through this time.
A reassuring presence
Our pastoral care team engages with residents and families in their final days — a compassionate, comforting presence when it's needed most.
A life celebrated
Our team has the skills and the tools to help families reflect on and honour the unique story of the person they love.
Everyone deserves a sensitive presence, right to the end.
Many aged care residents have few regular visitors, and are at risk of dying alone. Aged care gives carers and residents the chance to form a real connection over years — but the demands of the job make it hard to simply sit and hold someone's hand in their final days.
So we launched the No One Dies Alone program, run by our Head of Pastoral Care, to make sure every palliative resident has companionship in their last moments.
Building better palliative care, with help.
Three of our residential aged care homes recently received a funding grant from End of Life Directions for Aged Care (ELDAC) to develop and strengthen our palliative care services, with a focus on stronger links to other providers and networks.
ELDAC has engaged a team of facilitators to work with those homes through the project, supporting our staff to assess, develop and put in place sustainable improvements to the care we deliver.
The homes taking part
Our approach to end-of-life conversations.
As people navigate the later stages of life, thoughts about death — and about Voluntary Assisted Dying — may arise. We believe in respecting and valuing life, even when a person struggles to see its worth anymore.
They are always available to discuss end-of-life care with residents, clients and families, and every one of our services has a process for responding to questions about VAD respectfully and compassionately.
- Any question about end-of-life care can be raised with us, at any time.
- Families are welcome in these conversations, together or separately.
If you'd like to talk, we're ready to listen.
Get in touch to talk about palliative care in our homes, or about someone you're caring for now.